Traveller Types

Travelling with Pets

Guidance on airline approval, pet carriers, veterinary documentation, and moving through the terminal with animals.

Planning a Journey with Your Pet

Whether your pet travels in the cabin or in the ventilated hold depends on your airline's policy and the size and weight of the animal and carrier.

Reserve with Your Airline: Request pet carriage directly with your airline well ahead of travel, as space per flight is limited.
Prepare Health Documents: Ensure microchip identification, vaccination records, and required veterinary certificates are valid for your destination.
Check In at the Counter: Arrive early and proceed to your airline's check-in desk so staff can verify the carrier and paperwork.

Pets must remain inside an approved, ventilated carrier throughout the terminal unless they are certified assistance animals.
Line the carrier with absorbent material and attach a water dispenser for longer journeys.

Assistance Dogs

Recognised assistance dogs accompanying passengers with disabilities are welcomed in the terminal and cabin subject to airline notification.